privacy policy
At Conor Stitch, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
Information We Collect
When you interact with our website, we may collect the following information:
Personal Information:
Name, email address, phone number, shipping address, billing address.Order Information:
Products purchased, size details, order history, exchange requests.Payment Information:
Payment details are processed securely through third-party payment gateways. We do not store your card or bank details.
How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate order updates and exchange requests
Verify exchange eligibility (including unboxing video review)
Improve our products, services, and website experience
Comply with legal and regulatory requirements
Exchange-Related Data Usage
As per our Exchange Policy, we may request and store:
Unboxing videos submitted by customers as proof of damage
Order and delivery details for verification
These materials are used strictly for exchange verification purposes and are not shared publicly or used for marketing without consent.
Cookies & Tracking Technologies
We use cookies to:
Remember user preferences
Analyze website traffic
Improve site functionality
You may disable cookies through your browser settings, though some features may not function properly.
Information Sharing & Disclosure
We do not sell, trade, or rent your personal information.
We may share data only with:
Trusted service providers (payment gateways, shipping partners)
Legal authorities if required by law
All third parties are obligated to keep your information confidential.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or loss.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
No Return / No Refund Policy
Please note:
Conor Stitch does not offer returns or refunds
Exchanges are allowed only for size/fit issues or damaged products
Privacy-related data collected during exchanges is used only for verification
For full details, please refer to our Exchange Policy page.
Your Rights
You have the right to:
Access or update your personal information
Request deletion of your data (subject to legal obligations)
Opt out of promotional communications
To exercise these rights, contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Brand Name: Conor Stitch
Email:conorstitch1@gmail.com  Business Hours: Monday to Saturday, 10 AM – 6 PM