Overview

 Exchange Policy

At Conor Stitch, we prioritize quality and customer satisfaction. Please note that we do not offer returns — exchange is only applicable in case of size/fit issues or if the product received is damaged.

To ensure a smooth process, kindly follow the guidelines below:

Unboxing Video Required
A clear opening/unboxing video is mandatory as proof in case of product damage. The video must be taken from the beginning without any cuts or pauses.

Exchange Eligibility

Exchange is applicable only for damaged products or size/fit issues.

The product must be unused, unwashed, and with all original tags and packaging intact.

Exchange Window

Customers must initiate the exchange request within 3 days of delivery. Requests beyond this period will not be accepted.

Non-Return Policy

Please be informed that there is no return or refund policy. Only exchanges will be processed if the above conditions are fulfilled.
 At Conor Stitch, we offer an exchange policy limited strictly to products that have size or fit issues, or if the item received is damaged. We do not accept returns or provide refunds under any circumstances. To be eligible for an exchange, customers must provide a clear unboxing video recorded from the beginning without any cuts, which serves as proof in case of damage. The product must remain unused, unwashed, and returned with all original tags and packaging intact. Exchange requests must be initiated within 3 days of delivery, after which requests will not be accepted.